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24/7 AI Answering · Automated Booking

AI Voice Receptionist: Answer, Book, Reschedule, and Remind — 24/7, Never Missed

TriloAI's AI voice receptionist answers calls around the clock, automatically handling new bookings, reschedules, cancellations, and business-hours or address inquiries. It writes bookings into Google Calendar / your CRM and sends automatic LINE reminders. Built for clinics, gyms, beauty salons, and service businesses.

Book a Free 30-Min AssessmentSee Pricing Ranges

The Short Answer

Traditional phone reception misses calls after hours, during lunch, or when lines are busy — and every 10 missed calls cost roughly 3 new customers. TriloAI's AI voice receptionist answers 24/7, understands natural Mandarin intent, distinguishes new bookings from reschedules, writes them into Google Calendar / your booking system / CRM, and sends a LINE reminder 24 hours ahead. In practice, no-show rates have dropped 30-40%.

  • ▸Answers calls in Mandarin and English 24/7, picking up within 5 seconds.
  • ▸Handles new bookings, reschedules, cancellations, inquiries, and hands off to a human when needed.
  • ▸Syncs to Google Calendar, your CRM, and your own booking system, plus LINE reminders.

Connectable Systems

TriloAI has integrated every system listed below in production

Twilio Voice / VonageGoogle CalendarMicrosoft 365 CalendarSimplyBook.meCalendlyVital CRMHubSpot / SalesforceLINE Messaging API (reminders)In-house booking system (API)n8n workflowsOpenAI / Gemini voice models

Implementation Process

01

Script Audit

Catalog the 10 most common scenarios your phone line currently handles.

02

Conversation Design

Design the dialogue flows for new bookings, reschedules, cancellations, and human handoff.

03

System Integration

Connect Calendar / CRM / LINE reminders, with automatic handoff to a human on failure.

04

Pilot Run

One week of shadow mode plus one week of A/B testing to calibrate success rates.

05

Full Launch

Monthly reports on call volume, booking success rate, and human-handoff rate.

Results from Taiwanese Deployments

All cases are anonymized real deployments; figures are rounded

Dental clinicNew TaipeiLive in 3 weeks

Pain point: Calls during lunch breaks and after hours went unanswered, losing new patients.

Systems integrated

TwilioGoogle CalendarLINE Messaging API

Measured results

  • ✓ After-hours answer rate 0% to 100%
  • ✓ New patient bookings +22%
  • ✓ No-show rate -38%
Gym chainTaipeiLive in 4 weeks

Pain point: High volumes of reschedules and trial bookings overwhelmed the front desk phone.

Systems integrated

SimplyBook.meVital CRMLINETwilio

Measured results

  • ✓ Front-desk call volume -60%
  • ✓ 78% of reschedules self-service
  • ✓ Trainer availability +25%
Beauty salonTaichungLive in 2 weeks

Pain point: Stylists couldn't answer calls while working, and the owner kept replying to LINE messages after closing.

Systems integrated

Google CalendarLINEHubSpot

Measured results

  • ✓ 100% call answer rate
  • ✓ Weekend new customers +30%
  • ✓ Owner no longer replies to customer messages after hours

Frequently Asked Questions

Does the AI understand Taiwanese Mandarin?

Yes. TriloAI uses OpenAI / Gemini voice models tuned with prompt engineering for Taiwanese accents and common Taiwanese-Mandarin phrasing.

What happens if it can't understand a caller?

The AI detects when it can't handle a request and automatically transfers to a human or takes a message with a LINE notification — callers are never left stuck.

What kinds of businesses benefit most?

Any appointment-based business benefits most: clinics, dental offices, gyms, beauty salons, massage studios, auto repair shops, and pet grooming.

How long does it take to launch?

A standard script takes 2-3 weeks; integration with your own booking system takes about 4 weeks.

How is pricing structured?

A setup fee plus a monthly base fee and per-minute call charges — see /pricing for ranges.

Can it connect to our existing booking system?

Yes. We've already integrated Google Calendar, SimplyBook.me, Calendly, Vital CRM, and custom in-house booking APIs.

Never Miss Another Call — or Another Late-Night LINE Reply

Book a free 30-minute diagnostic call and TriloAI will estimate your current missed-call rate and the bookings you could gain.

Book Your Free 30-Min Assessment