Nearby people ask AI and don't find you
A parent asks ChatGPT in the evening for a pediatric clinic nearby with evening hours and gets other clinics, not you, and you can't see which sites the AI relied on.
For clinics
When nearby people ask AI for a clinic yours should be in the answer
TriloAI helps family medicine and internal medicine clinics, pediatric clinics, rehabilitation clinics, Chinese medicine clinics, general dermatology clinics and multi-location clinics in Taiwan show up in Google and AI search (SEO and GEO), then connects registration and booking on LINE, appointment reminders and AI phone answering. We check 5 AI platforms with our own tool, GEO by TriloAI, fix your website, Google Business Profile and listings elsewhere based on the report, with content following the Medical Care Act's rules on medical advertising and confirmed by your clinic before it goes live, then re-test with the same questions. Remote service across Taiwan, pricing scoped to your needs, and a free quick scan to start.
GEO by TriloAI · Brand report
SampleDoes AI recommend you?
Mentioned on 1 of 5 platforms
Sample clinic · Taiwan
- ChatGPTMentioned
- GeminiNot mentioned
- PerplexityNot mentioned
- Google AI OverviewsNot mentioned
- ClaudeNot mentioned
Fix these 3 first
- Add FAQs to the service page
- Update the map business listing
- Get listed in comparison articles
- Who it's for
- Family medicine and internal medicine, pediatrics, rehabilitation, Chinese medicine, general dermatology, multi-location clinics
- What we do
- Google and AI search optimization, plus registration and booking on LINE, appointment reminders and AI phone answering
- Pricing
- Scoped to your needs; quote after a free 30-minute consultation
- Try first
- Free ChatGPT quick scan, no sign-up, about 1–2 minutes
When it fits
Sound familiar
Calls and messages swamp the front desk
The front desk is registering patients, handling payments and calling numbers, while calls keep coming in asking whether there's an afternoon session today or whether a particular doctor is in; when a session is cancelled, patients have to be told one by one, and a missed call is often a missed registration.
Afraid of breaking the rules
Medical advertising is governed by the Medical Care Act, and it's hard to tell what doctor profiles, health information articles and news posts can say; write nothing, and neither patients nor AI can learn about your clinic.
What it does
What you get
Five-platform AI check
Using questions patients actually ask (for example, a pediatric clinic nearby with evening hours, or a family medicine clinic open on Sunday), we check ChatGPT, Gemini, Perplexity, Google AI Overviews and Claude at once: which clinics AI mentions and which sites it relies on.
A website AI can read
One clear heading per page; doctor profiles, specialties, the session timetable, closure notices, directions and how to register written as text, not just images; structured data and FAQs. Anything medical is written or reviewed by your doctors.
Google Business Profile
Google Maps and AI answers to questions about clinics nearby lean on your Business Profile. We complete the official name, categories, morning, afternoon and evening sessions, special hours for public holidays and closures, and the description, and point the registration or booking link back to your website or LINE.
Mentions on other sites
AI often cites clinic directories, maps and review sites. From the sites the report shows AI relying on, we find where you're missing or out of date (old session times, or a doctor who no longer works at the clinic, for example) and fix them one by one.
Registration and booking on LINE, plus AI phone answering
The AI assistant answers only what your clinic provides (session times, doctor schedule, how to register or book, what to bring, parking) and can book, reschedule and cancel; questions about symptoms, whether to come in or medication always go to clinic staff. It never diagnoses. If someone describes what sounds like an emergency, it only tells them to call emergency services or go to an emergency room. When the front desk is busy with registration and payments, AI phone answering picks up first.
Appointment reminders and workflow automation
Reminders before a visit, follow-up notices the clinic schedules, telling booked patients when a session is cancelled, and updating the booking sheet after a reschedule can all run automatically, connected to the systems you already use where they allow it.
Platforms and tools we work with
- ChatGPT
- Gemini
- Perplexity
- Google AI Overviews
- Claude
- Google Business Profile
- LINE Official Account
- AI phone answering
- Google Calendar
- n8n
Use cases
Six kinds of clinics and where each gets stuck
Same industry, different bottlenecks. Here is where we look first for each.
Family medicine and internal medicine
Most patients live nearby, and older patients are used to phoning to ask whether the clinic is open today or whether a particular doctor is in, while the front desk registers patients and answers the phone at the same time.
Write the session timetable, doctor schedule and closure notices as text, and update the website, Business Profile and LINE on the same day; AI phone answering handles schedule and registration questions first, and questions about a patient's condition go to clinic staff.
What we track
- Mentions in local questions
- Calls the front desk takes per day
- Share of AI conversations passed to clinic staff
Pediatrics
Parents often ask AI in the evening or on holidays for a pediatric clinic nearby that's open, and want to know how to register and what to bring.
Spell out evening and holiday sessions and how to register (content confirmed by the clinic), and set special hours on the Business Profile; the AI assistant doesn't answer questions about symptoms, and when a parent describes what sounds like an emergency, it only tells them to call emergency services or go to an emergency room.
What we track
- Mentions in pediatric clinic questions
- Registrations or bookings on LINE
- Questions received in the evening and on holidays
Rehabilitation
Many patients need to come back at regular times, and changing slots, cancellations and reminders all depend on the front desk making call after call.
Hand booking, rescheduling and reminders for treatment slots to LINE and AI phone answering, written to the booking sheet; what treatment involves and how long it lasts is explained by doctors and therapists, never by the AI.
What we track
- Front desk time spent on reschedules
- Show-up rate after booking
- Reschedules made on LINE
Chinese medicine clinics
Patients look up doctors and session times online first, and efficacy claims are common in this field online, so content easily runs into medical advertising limits.
Make doctor profiles, which doctor sees patients in each session and how to register clear; treatment descriptions are written or reviewed by the clinic's doctors, with no efficacy claims, no before-and-after photos and no discounts used to attract patients.
What we track
- Mentions in Chinese medicine questions
- Doctor page citations
- Online registrations or bookings
General dermatology (not aesthetic)
When someone asks AI for a dermatologist nearby, the answer often mixes in aesthetic clinics, and patients can't tell that you run a general dermatology practice.
Make the website and Business Profile clear about what the clinic treats (confirmed by the clinic) and how to register; no efficacy claims, no before-and-after photos, and medical descriptions written or reviewed by your doctors.
What we track
- Mentions in dermatology questions
- Whether AI describes your clinic correctly
- Online registrations or bookings
Multi-location clinics
Each location performs differently on Google Maps and in AI answers, and session times and doctor schedules are often inconsistent.
One accurate Business Profile and location page per clinic, with address, session times, doctor schedule and registration written the same way; each location is checked separately with the same local questions.
What we track
- AI mentions per location
- Registrations or bookings per location
- Consistency of location details
Process
From first call to launch
- 01
Free quick scan
Enter your clinic's URL in GEO by TriloAI. It checks ChatGPT only, no sign-up, about 1–2 minutes, to see whether AI can read your site.
- 02
Free 30-minute consultation
We go through the scan together and confirm what kind of clinic you are, how many locations you have, which patient questions you most want to show up for, and which content your doctors need to confirm.
- 03
Five-platform check
Up to 15 questions patients ask, run across 5 AI platforms at once: which clinics AI mentions, which sites it relies on, and the first three things to do.
- 04
Fix
Fix the website and Google Business Profile and fill gaps on other sites, writing only facts the clinic has confirmed and showing everything to the clinic before it goes live. Connect registration and booking on LINE, reminders and AI phone answering if needed.
- 05
Re-test with the same questions
Same questions, measured again, alongside calls and registrations from Google. Changes usually take a few weeks to show, and no change gets recorded as no change.
- 01
Free quick scan
Enter your clinic's URL in GEO by TriloAI. It checks ChatGPT only, no sign-up, about 1–2 minutes, to see whether AI can read your site.
- 02
Free 30-minute consultation
We go through the scan together and confirm what kind of clinic you are, how many locations you have, which patient questions you most want to show up for, and which content your doctors need to confirm.
- 03
Five-platform check
Up to 15 questions patients ask, run across 5 AI platforms at once: which clinics AI mentions, which sites it relies on, and the first three things to do.
- 04
Fix
Fix the website and Google Business Profile and fill gaps on other sites, writing only facts the clinic has confirmed and showing everything to the clinic before it goes live. Connect registration and booking on LINE, reminders and AI phone answering if needed.
- 05
Re-test with the same questions
Same questions, measured again, alongside calls and registrations from Google. Changes usually take a few weeks to show, and no change gets recorded as no change.
Pricing
How pricing works
Quotes depend on how many locations you have, what needs work (website, Google Business Profile, other sites), whether you want registration and booking on LINE, appointment reminders and AI phone answering connected, and how often you want re-checks. The ChatGPT quick scan stays free.
Clinics
Scoped to your needs
Quote after a free 30-minute consultation
- A five-platform check with GEO by TriloAI and a fixed question set
- The three things to do first this month, from the report
- Website structure, structured data and content fixes (medical descriptions confirmed by your doctors)
- Google Business Profile clean-up, including session times and closure settings
- Finding sites AI cites where you're missing, and helping you get listed
- Registration and booking on LINE, appointment reminders and AI phone answering connected when needed
Comparison
How this differs from typical ad agencies
| Item | TriloAI | Typical ad agency |
|---|---|---|
| How results are judged | Calls and registrations from Google, and whether AI mentions you | Usually impressions, clicks and followers |
| AI recommendations | Measured across 5 AI platforms with the same questions, before and after | Usually not measured |
| Who writes the content | Only facts the clinic confirms; medical descriptions written or reviewed by your doctors | Usually written by marketing staff |
| After you're found | Registration and booking on LINE, reminders and AI phone answering can be connected | Usually not handled |
Security
How we protect your data
Least privilege
We request only the accounts, permissions and fields the workflow needs.
People make sensitive calls
Medical, refund, pricing and contract decisions always go to a human review queue.
Every step is logged
Each item keeps its source, status and write-back result so it can be traced.
Tested before launch
Normal and failure cases run on test accounts; production starts after your sign-off.
Confidentiality in writing
Scope, data use and retention go into the contract; an NDA can come first.
Handover you can use
Process maps, field mappings and runbooks are delivered so your team can take over.
FAQ
Common questions
What's the difference between GEO and SEO for a clinic?+
SEO gets your pages into Google search results; GEO helps AI assistants like ChatGPT and Gemini understand you and mention you when someone asks for, say, a pediatric clinic nearby with evening hours. Much of the work overlaps (a clear website, an accurate Business Profile, mentions on other sites), so we do them together and measure them separately.
How do I know whether AI recommends my clinic?+
Start with the free quick scan: enter your URL in GEO by TriloAI and see how ChatGPT answers in about 1–2 minutes. For the full picture, the five-platform check runs up to 15 patient questions across 5 AI platforms and shows whether you're mentioned and which clinics you lose to.
How long before I see results?+
Each platform updates at its own pace, and changes usually take a few weeks to show. We re-test with the same questions and look at calls and registrations from Google; no change gets recorded as no change.
Medical advertising is regulated. Will the content you write break the rules?+
The Medical Care Act governs medical advertising: only medical institutions may advertise medical services, what ads can say is restricted, and clinics may not attract patients by improper means, such as discounts, group-buy deals or gifts. Content we write for clinics makes no efficacy claims or promises, doesn't use before-and-after photos to attract patients, runs no discount or gift promotions and avoids superlatives; medical descriptions are written or reviewed by your doctors, and we only write facts the clinic confirms. This is a plain-language summary, not legal advice; the latest rules from the Ministry of Health and Welfare and other health authorities prevail.
Will the AI assistant answer patients' questions about their condition or medication?+
No. It answers only what the clinic provides, such as session times, doctor schedule, how to register or book, what to bring and parking, and can book, reschedule and cancel. Questions about symptoms, whether to come in or medication always go to clinic staff; the AI never diagnoses. If someone describes what sounds like an emergency, the AI only tells them to call emergency services or go to an emergency room, and gives no other medical advice.
If a patient asks whether something is covered by National Health Insurance, will the AI answer?+
Not on its own. Coverage follows the National Health Insurance Administration's announcements, and whether an individual case is covered is for the clinic to judge; the AI assistant passes these questions to the front desk.
Will this change my website's design?+
As a rule, no. We change headings, descriptions, structured data and content. We list exactly what changed, and the clinic confirms before anything goes live.
Can you connect my current registration system?+
It depends on whether the system offers a way to connect. Common tools like LINE Official Account, Google Calendar and forms connect directly; the clinic's registration or booking system needs checking first. We won't ask you to replace what you use.
Do you guarantee AI will recommend my clinic?+
No. Each AI platform decides what it recommends, and nobody can guarantee that. What we can do is fill in what AI needs, measure the before and after clearly, and tell you the results as they are.
How is pricing worked out?+
It's scoped to your needs: number of locations, what needs work, and whether you want registration and booking on LINE and AI phone answering connected. We quote after a free 30-minute consultation. The quick scan is free.
See whether ChatGPT mentions your clinic
The free quick scan takes about 1–2 minutes with no sign-up. To go through the results and decide what to do first, book a free 30-minute consultation.